As part of release 3 of our changes, we will be looking at the FSV processes and aligning them as closely as possible to our Direct business. Longer term, this programme is laying the foundations for changes to all our systems, including our allocation and replenishment systems and product development tools. These must fully integrate with our new SAP platform and our intention would be to streamline all of the processes you outline. The timescales for this are 2-5 years.